Orders received by 12PM are usually shipped the same day you order, otherwise orders are shipped the next day! Shipping happens Monday-Friday, 7am-4pm PST. We are closed for all statutory holidays. Orders placed on a weekend or a holiday will ship on the next business day.
SHIPPING & RETURNS
FREE 2-DAY SHIPPING ON ALL US ORDERS OVER $75!
ESTIMATED TIMES FOR SHIPPING. TIME IS FROM SHIPMENT DAY (NOT ORDER DAY).
| USA | Estimated Standard Shipping | Estimated Priority Shipping | Estimated Express Shipping |
|
LA & Local California |
3-5 working days |
1-2 working days |
Next Day |
|
West Coast |
3-5 working days |
1-2 working days |
Next Day |
|
North West |
3-5 working days |
1-2 working days |
Next Day |
|
Mid West |
3-5 working days |
1-2 working days |
Next Day |
|
New York |
3-5 working days |
1-2 working days |
Next Day |
|
East Coast |
3-5 working days |
1-2 working days |
Next Day |
We also offer Free 2-Day Shipping on all orders of $75 or over in the US! These orders will arrive in 2 Days from the shipment day (not the order day).
INTERNATIONAL ORDERS
Times vary based on location, see tracking information. Orders to HI, AK and APO addresses also fall under International orders due to carrier's policies.
REFUNDS & EXCHANGES
We want you to be completely happy with your purchase! If you're not--just let us know. We would be happy to exchange your product for another one, or offer a refund within 30 days of your purchase.
Contact us at support@thisisfeel.com for a quick response!
WHAT SHOULD I DO IF I RECEIVE THE WRONG PRODUCT?
If you received a product different from the one that you ordered, please contact us as soon as possible at support@thisisfeel.com so we can set it right.